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Company Information
Bluehost was founded in the year 2003 by Matt Heaton (also the founder of Hostmonster & FastDomain) and has since been advancing on its goal of becoming a better hosting company. In 2010, Bluehost was acquired by Endurance International Group based in Boston, MA. Matt continued to serve as the CEO of the company till June 2011, after which he stepped down to focus on Bluehost’s hosting platform design and technical structure and was replaced by the then COO Dan Handy. In 2015, the company had their new CEO in Mike Olson after Dan moved to mobile development segment.
Blue Host has seen several revamps in the last couple of years. They have added VPS hosting, Reseller hosting and Dedicated servers to their line of service. Also the plans and pricing of shared hosting has undergone a complete change, with shift to three different plans (Starter, Plus and Business Pro) from a single shared hosting package. The company now also offers managed WordPress hosting and a slew of other custom design services.
Today, Bluehost claims to be the world’s largest cloud based online solutions provider. With its headquarters in Utah and over 700 employees, the company boasts of hosting over 2 million websites worldwide.
Bluehost Hosting Products & Services
Blue Host provides a full range of web hosting capabilities. Their service line includes the following:
Shared Hosting
Their shared hosting plans are ideal for small and medium level businesses and personal websites. These are available at very cheap prices, while still delivering powerful, proven solutions. There are 3 shared hosting plans available, Starter plan, Plus plan and Business Pro plan, all based on Linux hosting. The minimum term that you can choose is 12 months; there is no option of month-to-month billing cycle. Other hosting terms available are 2 or 3 years.
Cloud Sites
Bluehost has recently started offering Cloud site solutions, which make it very simple to host your website on the cloud. These provide far greater reliability than shared hosting solution, with mirroring of your website data across 3 different locations and failover technology to ensure your site is up at all times. Faster site load times and scalability are also guaranteed.
WordPress Hosting
Bluehost’s Optimized wordpress hosting (with automatic site backups, wordpress & plug-in updates) is built on VPS technology. There are 4 plans based on number of WP sites managed, RAM requirements and total expected traffic. SiteLock Security and Advanced SiteLock CDN are included as part of all these packages.
VPS Hosting
If you expect high volumes of traffic on your website and therefore need additional power and performance, Bluehost VPS plans are just the right fit for you. Bluehost offers 4 tiers of Linux based VPS hosting. Please note that windows based VPS is not offered by Blue Host.
Dedicated Hosting
Bluehost also provides dedicated servers. These are designed, built and maintained in-house by Bluehost. 3 types of dedicated server options are available to customers.
For details and pricing of all Blue host hosting plans, click on the Hosting Plans tab above.
Features & Control Panel
All hosting packages from Bluehost are feature-laden making them a good value for money. The user dashboard runs on standard cPanel with a customized UI design, so the regular cPanel controls like domain management, name server set up, file management, email options etc. are available alongside additional features like access to site builders, SSL certificate administration, upgrades, dedicated IP address settings, billing screen, anti-spam options etc. The dashboard design is very intuitive and user friendly.
Access to Fantastico & MOJO Moarketplace is included in the basic hosting price that makes installation of blog software, forums, polls, content management systems (like, WordPress, Joomla, Drupal) etc. a breeze, even for a non-technical person.
Here’s a video tutorial on How to install WordPress using MOJO Markeplace in Bluehost cPanel.
Bluehost has built-in support for Cloudflare, goMobi & Weebly. The security features in Bluehost kitty are very valuable. These include 3 anti-spam tools, Apache Spam Assassin, Spam Experts and Spam Hammer. Additionally, secure shell access (SSH) is also offered.
Uptime & Performance
No web host can guarantee 100% uptime. Bluehost also does not make any such claims on their site, but they are very serious about their commitment to network reliability and performance. Blue host hosting have scored an average uptime of 99.9% in 2015, which is commendable at the prices they charge.
Bluehost employs custom-built data centers with full power backups and 24/7 monitoring of servers and network. Additionally, they claim to back up all user accounts on a regular basis.
Customer Support
Bluehost provides its customers with full 24 hrs support via email, phone (toll-free telephone support for US clients) and live chat. Though, this kind of support is offered by several other web hosting companies, what sets Bluehost apart from them are 2 main aspects:
- All the Blue Host helpdesk staff is based out of their Provo, Utah center. They do not outsource any part of their business and hence, the customer care team comprises of all English speaking native individuals. The efficiency and friendliness of the support team is guaranteed with Bluehost.
- Bluehost runs a huge knowledgebase accessible through Bluehost Help Center, which includes comprehensive documentation for its services, troubleshooting tips for common issues and their fixes, detailed instructions for various tasks related to website management, etc. The company also operates its own YouTube channel offering a host of video tutorials.
Money Back Guarantee
Bluehost extends a 30 day full money back guarantee. So if you are not happy with their services, and choose to cancel the subscription, the following would apply:
- You receive a full refund, if you cancel within 30 days of the account registration.
- You receive a prorated refund for your remaining hosting term, if you cancel post 30 days of the account registration.
- This money back guarantee applies only to hosting plans and not to any add-on products & services, like domain name, SSL certificates, SiteLock, backup services etc. So cost of these will be deducted from the refund issued.
- Customers need to pay for the free domain offered by the company at the time of account signup if they want to keep the domain name.
Shared Hosting
Plan | Diskspace | Bandwidth | Websites Allowed | Email Accounts | Features | Price |
Basic | 50 GB | Unlimited | 1 | 5 | CPanel, 5 parked domains, 25 subdomains, Standard Performance | $2.95/mo Visit Host |
Plus | 150 GB | Unlimited | 10 | 100 | CPanel, 20 parked domains, 50 subdomains, Global CDN, 1 SpamExperts | $5.45/mo Visit Host |
Business Pro | Unlimited | Unlimited | Unlimited | Unlimited | CPanel, Unlimited parked domains & subdomains, Global CDN, Dedicated IP, SSL, 2 SpamExperts, Domain Privacy, SiteBackup Pro | $5.45/mo Visit Host |
Cloud Sites
Plan | Storage / Bandwidth | RAM / CPU | Websites Allowed | Email Accounts | Features | Price |
Starter | 100 GB / Unlimited | 2 GB / 2 | 1 | 100 | 500 MB Email storage, Local Caching, 1-Click Resource Scaling | $6.95/mo Visit Host |
Performance | Unlimited | 4 GB / 4 | Unlimited | Unlimited | Unlimited Email storage, Local Caching, 1-Click Resource Scaling, 1 SpamExperts | $8.95/mo Visit Host |
Business Pro | Unlimited | 6 GB / 6 | Unlimited | Unlimited | Unlimited Email storage, Local Caching, 1-Click Resource Scaling, 2 SpamExperts, Dedicated IP, SSL, Domain Privacy, Sitebackup Pro | $15.95/mo Visit Host |
Managed WordPress Hosting
Plan | Storage | Visitor Traffic | Sites Managed | RAM | Features | Price |
Blogger | 30 GB | 100 Million | 5 | 2 GB | cPanel, 30 GB Backup, SiteLock CDN, SiteLock Pro, Dedicated IP | $12.49/mo Visit Host |
Professional | 60 GB | 300 Million | 10 | 4 GB | cPanel, 60 GB Backup, SiteLock CDN/WAF Pro, SiteLock Pro, Dedicated IP | $37.50/mo Visit Host |
Business | 120 GB | 600 Million | 20 | 6 GB | cPanel, 120 GB Backup, SiteLock CDN/WAF Pro, SiteLock Premium, Dedicated IP, Positive SSL | $60.50/mo Visit Host |
Enterprise | 240 GB | Unlimited | 30 | 8 GB | cPanel, 240 GB Backup, SiteLock CDN/WAF Pro, SiteLock Premium, Dedicated IP, Positive Wildcard SSL | $85/mo Visit Host |
VPS Hosting
Plan | Storage | Bandwidth | Speed | RAM | Features | Price |
Standard | 30 GB SAN | 1 TB | 2 CPU Cores | 2 GB | 1 Dedicated IP, 1 Free Domain, 24/7 Support | $14.99/mo Visit Host |
Enhanced | 60 GB SAN | 2 TB | 2 CPU Cores | 4 GB | 2 Dedicated IP, 1 Free Domain, 24/7 Support | $29.99/mo Visit Host |
Premium | 120 GB SAN | 3 TB | 3 CPU Cores | 6 GB | 2 Dedicated IP, 1 Free Domain, 24/7 Support | $44.99/mo Visit Host |
Ultimate | 240 GB SAN | 4 TB | 4 CPU Cores | 8 GB | 2 Dedicated IP, 1 Free Domain, 24/7 Support | $59.99/mo Visit Host |
Dedicated Hosting
Plan | Storage | Bandwidth | Speed | RAM | Features | Price |
Standard | 1 TB | 5 TB | 4×2.5 GHz CPU | 4 GB | 3 Dedicated IP, 1 Free Domain, 24/7 Support | $74.99/mo Visit Host |
Enhanced | 1 TB | 10 TB | 4×2.5 GHz CPU | 8 GB | 4 Dedicated IP, 1 Free Domain, 24/7 Support | $99.99/mo Visit Host |
Premium | 1 TB | 15 TB | 4×3.3 GHz CPU | 16 GB | 5 Dedicated IP, 1 Free Domain, 24/7 Support | $124.99/mo Visit Host |
Top Features
- Free Domain Name for 1 year
- 24/7 Support via Email, Phone and Live Chat
- cPanel Control Panel
- Secure Shell Access (SSH)
- SiteLock Security
- Money Back Guarantee
- Courtesy Site Backups
- IMAP/Secure IMAP E-mail Support
- Forwarding E-mail Accounts
- Auto-Responders
- Postini Anti-Spam
- 3 Different Webmail (Web Based E-mail) Solutions
- Spam Assassin
- Spam Hammer
Security
- SiteLock
- Hotlink Protection
- SSH Access
- SSL/TLS Manager
- GnuPG Ecryption Keys
- Password Protect Directories
Website Builders
- Simple Scripts
- Weebly
- goMobi Mobile
- MOJO Marketplace
Free Website Scripts
- WordPress
- Joomla
- Drupal
- Moodle
- B2Evolution
- Dreamweaver
- Tikiwiki
- Message Forums (PHPBB and more)
- Image Galleries (Coppermine and more)
- Mailing Lists
- Poll & Survey Software
CGI/Databases
- MySQL 5
- PostgreSQL
- CGI library
- Python
- PHP 5
- Perl 5
- Ruby on Rails
- Javascript Support
- DHTML Support
- Flash Support
- Shockwave Support
- Server Side Includes
Multimedia
- Real Audio and Video Support
- Streaming Audio and Video Support
- MIDI File Support
- Custom MIME Types
Ecommerce
- Agora Cart
- Cube Cart
- OS Commerce Cart
- Pinnacle Cart
- Zen Cart
- SSL Secure Server
- Free Generated Certificate
- OpenPGP/GPG Encryption
Other Features
- Linux
- Customized Apache Web Server
- Support International Domain Names
- Add-on Domains
- Parked Domains
- Subdomains
- FTP Access
- Web File Manager
- Site Statistics
- Custom Error Pages
- Custom Cronjobs
- Dedicated IP address
- MaxCDN
- True Resource Management
@bluehost I will make it a priority to never recommend your services to anyone #bluehost #webhosting
— Elijah Swig (@elijahswig) February 7, 2016
I messed up my website and the @bluehost support team fixed it in 1 minute. Amazing guys!
— iKimmy Garcia (@iKimmybee) February 6, 2016
I suggest using BlueHost and WordPress when launching your first blog. I love it because it is inexpensive as well as super easy to use.
— Sacia Ashe (@saciaisabella) February 6, 2016
Oh yay. I finally worked out how to get into wordpress via bluehost and add google analytics. So relieved!
— Gabrielle (@azurecobaltsea) February 6, 2016
@helvetica I use Bluehost too and while I've had no problems with service/outages/etc, that wall of menus is pretty daunting
— Just Dustin Harbin (@dustinharbin) February 5, 2016
@ladyaeva I use Bluehost; relatively inexpensive, ssh access, and Free Software friendly.
— John Henry Dulaney (@John_the_Sailor) February 4, 2016
Really?? @bluehost is down again! 3rd time in 2 days! I am not sure if I would reccommend this host anylonger to anyone! #bluehost
— Matthias (@traveltelling) February 4, 2016
Thank you @bluehost & David from @bluehostsupport so much for the great service and support today!
— Chanie I. L. (@LifeByZen) February 4, 2016
Credit to @bluehost customer support Savinaya was super courteous and helpful today.
— Pete (@ThePeteAwakens) February 4, 2016
Seems Bluehost is continuing to be consistently unreliable – down and counting… #bluehostdown #bluehost
— Ned Martin (@nedmartin) February 4, 2016
@FocusedJ Bluehost is a great service! Highly recommended
— PRSUIT (@thedailyPRSUIT) February 4, 2016
Just had excellent support from @bluehost in recovering a student's project! Thank you!
— Cindy Royal (@CindyRoyal) February 4, 2016
@bluehost Your customer support is awesome. Just FYI since I got excited and hung up before taking the survey….
— Amna Shamim (@amnashamimnyc) February 3, 2016
@TheDaveNorris @bluehost Im actually really happy with them, just today was a speed bumb I didnt have time to deal with, up now tho
— Mile High Show (@TheMileHighShow) February 3, 2016
They have been excellent, their cpanel dashboard is amazing, and they are very knowledgeable when it comes to support. @bluehost
— SweetCapri™ (@SweetCapri1) February 2, 2016
@RobertTalbert I’ve been using WordPress via @bluehost for 4 yrs. Zero tech problems. Helpful customer service for billing/accounts.
— Peter Newbury (@polarisdotca) February 2, 2016
Managing my own DigitalOcean droplet makes me appreciate how much sysadmin I took for granted from Bluehost 🙂
— Yao (@koyao) February 1, 2016
@PeopleOfCanada I've used Bluehost for the past year or so. So far so good!
— Heather Gummo (@heathergummo) February 1, 2016
@bluehost seriously has THE best customer service support. ?? both calls I made took less than 5 mins and issues 100% resolved.
— Brit (@blogLLL) January 30, 2016
.@bluehost .@BusinessOnTapp The best c-panel #webdesign is the simple one – less cust time to learn & navigate equals higher #productivity
— Stephen Dolle (@ProfessorMac) January 31, 2016
@dolliesbuttons I just signed up for selfhost at bluehost! So far so good, still working on it lol.
— Erin The Insomniac (@EtheInsomniac) January 30, 2016
Contacted #Bluehost support in order to work for new customer. Waited 40 min's. Made me want to cry… B2B just can't have that waitingtime!
— Charlotte Potman (@CharlottePotman) January 28, 2016
Also, I'd like to give some credit to @bluehost. They've been great to work with as well.
— Ashley Kohorst (@ashleykohorst) January 29, 2016
@emilyaclark I use bluehost & I love it! I also think they have some of the best pricing compared to others that I've seen.
— Glitter your Dash (@GlitteryourDash) January 27, 2016
@bluehost @bluehostsupport My site has been down THREE days!! It's finally back up-for how long this time?! Extremely unimpressed! #bluehost
— Craving Sunshine (@crave_sunshine) January 27, 2016
@bluehostsupport I was able to fix the problem myself. I was just temporarily surprised because Bluehost always has amazing support!
— Erik Blair (@erikblair) January 27, 2016
Wanted to give a shout out for great customer service by Freeda from @bluehost today – thank you
— NurtureMe (@NurtureMeEd) January 27, 2016
@Bluehost #bluehost now my site is completely down again. Nice job fellas great organization ????????????????
— Elliott Earls (@elliottearls) January 26, 2016
Frustrated!! #bluehost #sitebackuppro doesn't "guarantee that you will have a backup". Argh! I need to role my site back (long story).
— kathi kulesza (@fitbattle) January 25, 2016
@bluehost saved me! Best #technical support in the world! I highly recommend them as a #hosting company! THANK YOU!
— Nancy Gentle Boudrie (@AwakenWithLight) January 27, 2016
My friends cannot reach me because my Bluehost email is deactivated due to malware. This is so unprofessional of #Bluehost.
— AdrianLee (@AdrianLee) January 23, 2016
So basically AVOID #Bluehost … their “support” won't help you as you'd expect they would. Struggling for a money refound since Dec 28, 2015
— Nicola Losito (@NicolaLosito) January 21, 2016
@AsianWiz those pesky providers. Hopefully they'll have you all fixed soon. I'd recommend @bluehost down the road. Fantastic support team
— Kurt Thigpen (@KurtThigpen) January 26, 2016
@LoeasisHosting Not looking to switch. @bluehost has provided good customer service for many years; I'm sure the issue will be resolved soon
— Rebecca Frey (@rebeccafrey) January 25, 2016
@jeffbearer I've used @bluehost without a hitch for a decade. And the service has been good for me.
— Jenda (@allthingsnoisy) January 23, 2016
Our sites are down. Maybe time for a #Bluehost alternative.
— Fun In Fairfax (@FunInFairfax) January 19, 2016
Site is back up! Thank you so much @bluehost customer service. You're the best!
— Daisy Rosales (@daisylinshih) January 22, 2016
@bluehostsupport Thank you for your agile help! Our https://t.co/cyKD0SQfFr website is now running perfectly. 😀 #bluehost #webhost
— Clemen Wilcox (@ClemenW) January 18, 2016
If you can't access my site it's because #Bluehost is shit & my "site is down" apparently…why does this always happen @bluehost?
— Jess Leeman ? (@jesscardle) January 18, 2016
@bluehostsupport Thank you for your agile help! Our https://t.co/cyKD0SQfFr website is now running perfectly. 😀 #bluehost #webhost
— Clemen Wilcox (@ClemenW) January 18, 2016
@theresatpham @WordPress @bluehost #bluehost is killing us too!!! I have been waiting for #customerservice for 2 hours! About to #jumpship.
— How We Mom (@HowWeMom) January 18, 2016
@monstercollie I've only dealt with bluehost and the support department was great
— Alcohol is magic (@ColliesE) January 23, 2016
@bluehost Live chat time for a response has been stuck on 30 min for over 10 minutes? Our site is down with no update from #bluehost.
— Marquest Scientific (@MarquestSci) January 15, 2016
@JayECrawford Bluehost or Hostgator for me to start and using WordPress as a CMS 🙂
— Andy Dane (@twithackr) January 12, 2016
Server migration complete, all sites on my server now have faster access and a dedicated IP! Thanks @bluehost #bluehost #11knob
— Grant Campbell (@grantman71) January 13, 2016
Hey @bluehost, my site been down for over 2 days. No response from you. Been quite happy till now. What's up? https://t.co/n7W3KYyjRb
— Cory House (@housecor) January 9, 2016
Anyone else using #bluehost and had their site go down 7 out of 9 days in 2016? #bluehostdown Absolutely nightmare @bluehostsupport no help
— New York Cliche (@NewYorkCliche) January 9, 2016
The worst help desk service EVER!!! #bluehost
— Jennie Geisker (@geisker) January 9, 2016
Thanks #bluehost. You saved the day.
— Neil S (@curling_neil) January 6, 2016
@leethrifts I had blueHost for a while! It was really good 🙂
— Diana Susma (@dianasusma) January 6, 2016
@bluehost taking down my websites then forcing me to use @SiteLock is extortion. You should give a grace period to fix malware issues.
— Matthew J. Ganzak (@MattGanzak) January 6, 2016
#bluehost You guyz need to have a super grammy for The fail hosting of the year. Your team are mastering theart of avoiding issue #superfail
— ACEE Francophonie (@Aceefrancophoni) January 6, 2016
@kat_blaque That is the best way. Get a domain. Get some cheap hosting like Bluehost. Install WordPress and let er rip!
— Brian Hanson (@nationwideclass) January 5, 2016
@kat_blaque Yes, WordPress because there's lots of resources& ease-of-use. Bluehost is a good place for buying domain and hosting WP site.
— Disophy (@Disophy) January 5, 2016
There is no doubt that bad #customerservice will be the demise in the new economy @bluehost you can take the #numberone spot. #frustrated
— Joey Adler (@JoeyAdler1by1) January 5, 2016
First time dealing with @bluehost. I'm impressed with your customer service. You've earned a new customer #besthostforthemost
— Zak (@Nomadingineer) January 4, 2016
@bluehost #bluehostdown for the 5th time today. 522 Connection timed out https://t.co/oAVPoJmcxQ #bluehost
— Ned Martin (@nedmartin) January 4, 2016
Thanks to @bluehost I got a great night of sleep last night!! What a stressful couple days. 🙂
— josephthomasbeats (@JoeThomasBeats) January 2, 2016
Having web hosting meltdown, site has been offline for 2 days, sorry folks if you have been trying to read or buy anything.
yay #bluehost— Daily Bikers (@DailyBikers) December 27, 2015
I just love @bluehostsupport – I mess things up and then help me fix it and quickly too!! Love ya @bluehost! You saved the day again! 🙂
— Crystal Foth (@CrystalFoth) December 27, 2015
#bluehost is back. Good job, boys
— ThePotholeView (@ThePotholeView) December 23, 2015
back up and running! Thanks @bluehost 🙂
— The Craftables (@the_craftables) December 23, 2015
@bluehost thanks, it all seems to be working again now 🙂
— Liz Plummer (@lizplummer) December 15, 2015
Love how #bluehostdown #bluehost support said three days in #thequeue for a down website is acceptable plus failed telephone support #really
— Dawn Peters (@mssuny1) December 14, 2015
@iselaespana My favorite is Bluehost, I actually use their product myself even 🙂
— Quirkney (@Quirkney) December 12, 2015
Following up on #bluehost #cloud services, paying half the price of shared pro &now that it's working is much faster & saving me a fortune
— Nicholas McGill (@iamheroik) December 12, 2015
Websites are down again! #bluehost This is getting ridiculous! #bluehostsuport
— Frank (@VeryFrankTweets) December 11, 2015
whoo hoo…webpage is back after a Bluehost Migration 🙂 https://t.co/HJLLGPpS3B
— Mikes Garden Harvest (@MikesHarvest) December 10, 2015
Website down, I'm trying to solve something. Bluehost is testing my yogi patience ????????? #travelblogger #bluehost #yoga
— Roxanne Hébert (@VieenRox) December 9, 2015
@BlaqKharma Bluehost was so nice yesterday walking me through the subdomain install 🙂
— Attica Lundy Cooper (@atticalundy) December 11, 2015
@bluehost @bluehostsupport Just chatted w Vishal about my account. All problems are fixed – thanks for great help 🙂
— Peter Newbury (@polarisdotca) November 30, 2015
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